Best Western Plus Monopole Metropole Hotel Strasbourg

The hotel offers very quiet rooms with double doors, ensuring a peaceful stay. Its great location near the old town and Petite France, as well as the modern shopping center and supermarket, makes it convenient for travelers. The front desk staff are extremely nice, knowledgeable, and efficient.

Felt very much at home, nothing to complain about.

Convenient location, close to attractions and public transport. Spacious, comfortable and quiet rooms. Helpful and friendly staff. Extensive breakfast buffet. Prompt maintenance service.

The staff was outstanding, going above and beyond to assist. Exceptionally clean room. Great location near train station and old town. Wonderful breakfast and charming antique collection.

Everything was fantastic.

I stayed at this hotel recently and I had a wonderful experience. The location was perfect, within walking distance to all the main tourist attractions. It was conveniently situated between the train station and the Old Town, making it easy to explore the city. The staff were always available and provided excellent service. They were friendly and spoke fluent English, which made communication easy. The room was clean and spacious, with all the amenities I needed for a comfortable stay. The hotel also offered a buffet breakfast, which had a variety of delicious food options.

The hotel is also a great option for families. They provide a range of amenities and services that cater to families with children.

The location was fantastic, being close to key attractions and within walking distance of many great experiences. Additionally, the hotel offered secure parking, which was a big plus for us. We also enjoyed the fact that the staff were multilingual and professional, providing excellent service throughout our stay.

There were several negative aspects to our experience. the internet was a catastrophe, with the connection being extremely slow and unreliable, which was quite frustrating.

I had an excellent stay at a welcoming retreat near the historic city center. The location was perfect, just a short walk from the train station and close to everything I wanted to explore. The staff were incredibly friendly, offering excellent customer service and helpful recommendations for restaurants and attractions in the area. The room was modern and comfortable, with amenities like air conditioning, a separate bathroom and toilet, and a fridge and safe. I especially appreciated the towel and clothes drying frame, which allowed me to wash and dry my clothes overnight. I had a great experience at this hotel and would highly recommend it.

Modern design. Good water pressure in shower. Rooms cleaned daily. Friendly check-in staff.

I had an incredible stay at this hotel! The cleanliness was impeccable, with a spotless room and fresh linens. The hotel facilities were top-notch, with double entry doors and soundproofing shutters that made for a quiet and peaceful sleep. The location was excellent, just a short walk to the center of the city, right by the bridge over the river. It was also conveniently close to the train station, making transportation a breeze. The staff was fantastic, providing exceptional service and being incredibly polite and helpful. The breakfast in the morning was delicious and the staff in the breakfast room were warm and welcoming.

Nothing that I didn't like.

We loved staying at this hotel as it was so close to many famous tourist attractions which made exploring the area very easy. Our room was exceptional as it was very clean, spacious and included many extra amenities such as ironing facilities, air conditioning and a mini-bar. The staff were very kind and always ready to help with any requests we had. The indoor swimming pool was also a great addition as it allowed us to unwind after a long day of exploring.

We would definitely recommend this hotel to our friends and family as it provided everything they would need for a comfortable stay.

Friendly and helpful staff who provided maps and directions, clean and comfortable rooms, walking distance to train station and key attractions.

Standard breakfast lacking espresso coffee and flaky croissants, breakfast staff not engaging with guests.

The hotel is clean, comfortable, and well located. The staff is kind and outstanding, going above and beyond to assist guests. They provide helpful suggestions, maps, and directions. The room is comfortable, quiet, and upgraded if needed. The breakfast is good. The parking is convenient and the car can be kept there after check-out.

Absolutely nothing.

The hotel was in a great location, within walking distance to all the main attractions and the beautiful Petite France area. It was very close to everything and the city center. The room was comfortable and the staff were friendly and helpful. Guests were assisted with parking their cars in the underground car park.

The breakfast area was quite crowded and there was a long queue for the toaster.

The staff at the hotel were incredibly helpful and friendly, especially Florence. She spoke English and was very knowledgeable about the area and recommended great restaurants. The location of the hotel was excellent, being close to the train station and within walking distance of all the main attractions. The room was modern and had amenities like air conditioning, a separate bathroom and toilet, a fridge, and a safe. The hotel also had a drying frame for towels and clothes, which was a definite plus. I had an excellent experience at this hotel and would highly recommend it.